UVNC helpdesk support usage

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UVNC helpdesk support usage

Postby joe3k » 2007-08-28 19:51

I do helpdesk support for people. I wonder if it is possible to get the users to download uvnc and then for me to talk them through installing and setting up for me to logon to their pc. Would it be feasible to talk people through (bearing in mind most of my users are not very pc literate).
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Re: UVNC helpdesk support usage

Postby mattice06082 » 2007-08-29 00:48

It may be easier for you to create a SC or PcHelpWare server that they run. This will give you access to their PC and you could set up the UltraVNC server for them.
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