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Possible to deny myself access to the remote computer ... ?

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suggersen
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Possible to deny myself access to the remote computer ... ?

Post by suggersen »

Possible to deny myself access to the remote computer, if a remote request to take control of the computer is made from there while i am in listen-mode?

Ok, I guess that sounded a bit confused :oops: ... an example:

Let's say two different remote computers wants me to take control, and since they have firewall I take control via the listen-mode in the ultravnc-viewer.

But since i can't take control of two computers at once, it would be nice if i could somehow control that they didn't request for help simultanously.

It would be nice with a unique i.d or something, the remote computer should give out, before i took control of the computer...

Damn, I'm not good at formulating this problem, does anyone even get anything of what i wrote? :-/



Ok, one last try: lets say i remotely support 1000.000 different people. All via the listen-mode in the viewer.
Since i always have the viewer running, it would problematic if 1000 people connected to me at once. (especially if i was only interested in helping exactly ONE of those people).


Not doing it in listen-mode is no problem since its ME that controls exactly whom and when im gonna support.


Anyone understand the problem now ?


Regards

Morten
suggersen
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Post by suggersen »

Ok, forget everything I wrote above in the previous post, now I think I'm able to ask the question nice and simple - here we go:

Is it possible to demand a password from the remote machine before it can make a request for help of the "controlling" machine ?

(with "request" i mean "add new client", since the "controlling" machine is in listenmode).


:-)
RobH
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Location: Chicago, IL

Post by RobH »

I think that using the add new client bypasses the password all together.
suggersen
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Post by suggersen »

Thanks for your answer, and yes, i think that is basically the problem.
When I connect the "Normal" way to a remote computer, I'm in total of control of WHO and WHEN I'm going to help a specific person.

But when it happens in "listen-mode" I don't have exact control over who Im going to help, if for example two remote computers "adds a new client" (in that case ME) at the same time, I won't be able to control exactly who of those two I'm going to help.

In other words I don't have the same control over the situation when I have to rely on the "listen-mode" ...

See the problem now? (yes, I know I could still have explained it better :-))


Regards

Morten
RobH
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Joined: 2004-05-03 18:04
Location: Chicago, IL

Post by RobH »

What if you have them run a batch file that starts the vnc server, waits, then starts the add new client option with you ip or dns name automatically. Then have them download it from a website or something with a password that they need to get from you?
I would maybe just make it a rule that they need to contact you first via phone, email or messenger before connecting.
That's what I do for all my customers. They have to "Call First".
:D
suggersen
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Post by suggersen »

Hehehe, okay i see. :-)

Well, for now that "call first"-rule clearly seem as the easiest thing to do for now, and I better stick to that then.

But the thing with having a batch-file that at least just put in my ip/port, instead of the client needing to add my ip manually, that indeed sounds very clever ... how would I do that precisely? (ok ok, I promise that will be my last question ......for a good amount of time ... :-D)
RobH
Former moderator
Former moderator
Posts: 113
Joined: 2004-05-03 18:04
Location: Chicago, IL

Post by RobH »

In Notepad type:
winvnc.exe -connect 111.111.111.111::5500
All the 1111 would be your current ip address.
Save the notepad file as .bat.
Put it in the ultra folder on the customers pc and put an icon on the desktop. This should work. 8)
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