We have several computers that are running WinVNC. Most all of them are older versions of WinVNC. We recently updated one of our computers to Windows 7 and installed the latest WinVNC 18.104.22.168. When we try to connect to the new windows 7 computer it will not allow us to remotely use the mouse or keyboard. At the top of the screen it shows this "ComputerName /IP Address / - Service Mode.
None of the other PC's we connect to show Service Mode at the top when we connect. Could this be the reason we are not able to control the mouse? If so how do we turn off Service Mode?
Thanks for your help.