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PcHelpwareV2 Mac server questions

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afpteam
Posts: 1
Joined: 2015-04-10 09:37

PcHelpwareV2 Mac server questions

Post by afpteam »

Hi,

Continued congratulations on such a diverse and versatile VNC design, thank you.

Concerning Mac users requesting assistance, as a support provider using the PcHelpwareV2 system to access customers with Mac machines, it's not clear to me if a Mac user would be able to access the repeater process without a Mac package designed support the proxy application and encryption.

It may be possible a Mac user with RDP could participate?

Have I overlooked something or do you have recommendations to accomplish this VNC or VNC with RDP?

I will use the repeater by active viewer in port forward mode my side and also care to see customer in service mode so UAT and restarts work on Windows machines.

This becomes a question also for file transfers and customers using Win 8 today?

Please comment or suggest to the three questions as you can, thank you.

afp
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