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Cannot maximize programs that have been minimized

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rcaddy
Posts: 7
Joined: 2007-07-09 20:59

Cannot maximize programs that have been minimized

Post by rcaddy »

This is a fairly recent issue, over the last 2 weeks, I have experienced an issue where I connect to another PC and if I minimize a program running on the remote PC or if it was already minimized, I cannot restore it. I am using 1.2.0.5 in both locations and I have tried connecting to different PCs running Windows 8.1 and Windows 7. The PCs I have used to connect from are Windows 7 or Windows 8.1 as well. I have had to get my customer to actually maximize the programs for me so that I could fix his problem. I have also tried to change the Connection Options from ZRLe, Tight, Hextile, Ultra, and U2. I am at a loss, any help would be appreciated.
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Rudi De Vos
Admin & Developer
Admin & Developer
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Joined: 2004-04-23 10:21
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Re: Cannot maximize programs that have been minimized

Post by Rudi De Vos »

UAC ?
cause: vnc started as normal user can not control elevated windows ( started with UAC prompt)

Possible your customer has a elevated window open, minizing your window put focus on the elevated and input is locked
by UAC.

workaround
Start vnc as service or start vnc with "runas admin"
rcaddy
Posts: 7
Joined: 2007-07-09 20:59

Re: Cannot maximize programs that have been minimized

Post by rcaddy »

Thanks Rudi,
I'll experiment with this and report back.
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