Gray screen problem

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Gray screen problem

Postby reco » 2019-01-24 13:49

Hello


We are experiencing recurring problems with UVNC on all virtual machines installed in Azure. Our version is 1.2.2.3 but the problem isn't related only to this version because we upgraded older version which had caused the same problems.

UVNC clients have the same version as the UVNC server.

Problems:
- frequent gray screen on the client window,
- occasional UVNC server hangups,

All server and clients settings are set to default values except:
- Keep existing connection is set to true.

Reduction of transfered colors doesn't help
In UVNC server log file only "client ip disconneted" message is logged.

What options can I try to remove the problem?

Thank you
reco
 
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Joined: 2019-01-24 11:11

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