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Help with "failed to connect" message

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Speedie
Posts: 1
Joined: 2008-05-08 12:18

Help with "failed to connect" message

Post by Speedie »

Hi,
I wonder if anyone can help with a problem with a direct connection - server machine (XP Pro) is behind a NAT router, and viewer is on a network behind a hardware firewall (fixed IP) and non-NAT router. I have port forwarding set up on the firewall going to the PC that's running the viewer (also XP Pro). I get the following error on the server after a few moments (I can't see the whole thing as it won't let me enlarge the window):

Image

If I tick the "debug" box on the viewer I see this:

Image

Here is what the viewer looks like:

Image

I checked the log on the firewall and it doesn't appear to be blocking any traffic. Does anyone know what might be wrong? Any help appreciated.
Last edited by Speedie on 2008-05-08 13:08, edited 1 time in total.
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