Update: UltraVNC 1.4.3.6 and UltraVNC SC 1.4.3.6: viewtopic.php?t=37885
Important: Please update to latest version before to create a reply, a topic or an issue: viewtopic.php?t=37864

Join us on social networks and share our announcements:
- Website: https://uvnc.com/
- GitHub: https://github.com/ultravnc
- Mastodon: https://mastodon.social/@ultravnc
- Facebook: https://www.facebook.com/ultravnc1
- X/Twitter: https://twitter.com/ultravnc1
- Reddit community: https://www.reddit.com/r/ultravnc
- OpenHub: https://openhub.net/p/ultravnc

How easy is this for a non-computer person?

Post Reply
remoteman
Posts: 2
Joined: 2009-02-01 03:28

How easy is this for a non-computer person?

Post by remoteman »

I'm the tech guy but I need something VERY simple for the person receiving help to use. From what I saw pchelpware seems to be easier than sc. Is this accurate? Is pchelpware easy to use for a non-computer person that just needs help? Thank you.
mcwtim
8
8
Posts: 23
Joined: 2008-01-20 16:33
Location: USA

Re: How easy is this for a non-computer person?

Post by mcwtim »

If you use the SC version and set it up with a single direct connection, it's as simple as them clicking on the .exe and running it. This is assuming you can place it in a web accessible location such as a website. If you email it, they will have to rename the file extension, or unzip, navigate to it etc.
I have no idea what resources you have available to you, but a link on a website is usually the easiest method.

http://www.uvnc.com/download/PcHelpWare_rel10_SCgui.zip
redge
1000
1000
Posts: 6797
Joined: 2004-07-03 17:05
Location: Switzerland - Geneva

Re: How easy is this for a non-computer person?

Post by redge »

try this ready to help
read the important short step by step
http://vserver.homeftp.org/en/remote.html
but at this swiss time (GMT+1) 20090201 22:20 it fail.

update --- 20090201 22:58, is back online ----
--- (i think is was a downtime maintenance) ---

after try, you can extract with unrar or extract with 7zip for understand how it work
Last edited by redge on 2009-02-01 22:00, edited 2 times in total.
UltraVNC 1.0.9.6.1 (built 20110518)
OS Win: xp home + vista business + 7 home
only experienced user, not developer
Post Reply