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Popup: Error in Application...

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mmattel
Posts: 2
Joined: 2010-04-10 10:39

Popup: Error in Application...

Post by mmattel »

I recently upgraded to 1.0.8.2 and got at the beginning a error that following files (from xp) cannot be accessed (in order of statement, search, copy):

- wsock32.dll
- ws2_32.dll
- ws2help.dll
- winmm.dll
- imm32.dll

ultravnc worked perfect before...

I searched and found all the requested files under c:\win\system32 which is my standard "windows" folder. Copying all the files into the d:\program files\ultravnc removed the error but another raised when I started the viewer:

Here is the German text of the error message:
snip...
Anwendungspopup: Ultr@VNC Viewer - Connection 1.0.8.2: vncviewer.exe - Fehler in Anwendung: Die Anweisung in "0x763a4769" verweist auf Speicher in "0x00000008". Der Vorgang
"read" konnte nicht auf dem Speicher durchgeführt werden.

Klicken Sie auf "OK", um das Programm zu beenden.
Klicken Sie auf "Abbrechen", um das Programm zu debuggen.

Weitere Informationen über die Hilfe- und Supportdienste erhalten Sie unter http://go.microsoft.com/fwlink/events.asp.
snip...

the explanation of the error states:

snip...
Product: Windows Operating System
ID: 26
Source: Application Popup
Version: 5.2
Symbolic Name: STATUS_LOG_HARD_ERROR
Message: Application popup: %1 : %2

Version: 5.0
Symbolic Name: status_log_hard_error
Message: Unable to Load Device Driver : device driver could not be loaded.

The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt.
snip...

Any ideas?

MM
redge
1000
1000
Posts: 6797
Joined: 2004-07-03 17:05
Location: Switzerland - Geneva

Re: Popup: Error in Application...

Post by redge »

are you sure is ultravnc error ? and not a corrupted file ?
UltraVNC 1.0.9.6.1 (built 20110518)
OS Win: xp home + vista business + 7 home
only experienced user, not developer
mmattel
Posts: 2
Joined: 2010-04-10 10:39

Re: Popup: Error in Application...

Post by mmattel »

you can never be shure, but to clarify the issue I did following:

- completely removed ultravnc inclduing reboot
- cleared all browser caches and temp files
- downloaded a full install version from ultravnc
- reinstalled full ultravnc 1.0.8.2 (all)

result:
- the winsock stuff has gone, why ever, but ok
- the read error still exists

one more hint:
the error message is not on the blank screen. you get the settings window for the connection from uvnc, but only the frame! the interior is blank and has no contents. on top of this we get the read error.
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