No request pop up when user is using RDP

No request pop up when user is using RDP

Postby akh » 2010-12-01 07:35

I am very new to ultravnc trying to implement in my office,

Scenario

I want to troubleshoot user1 system from my system, but user1 is not physically present @ his location & using RDP to access his PC from another location

When ever I try to call User1 PC from viewer he don't get any request msg to accept.

Please let me know how to make user to get request, when he is using RDP.

please help

using version 1.0.8.2
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Re: No request pop up when user is using RDP

Postby supercoe » 2010-12-01 14:41

More information would be helpful.

The UltraVNC server must be run as the user and not as a system service in order to control the RDP session AFAIK.
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Re: No request pop up when user is using RDP

Postby akh » 2010-12-02 03:43

Service is running as local account.

http://yfrog.com/16ultraservicej



variables

A Main user
B VNC viewer
C another machine

When user is on A machine & request is made from B machine, A can see the request, if A user is not physically present @ his location, & if he uses RDP from C to connect to A, & when request is made from B to A, A will not be able to see any kind of request popup ( now C is controlling A using Microsoft RDP ).

I want user to get pop when he is controlling his machine via RDP.

I Hope so its clear now...:-)
Last edited by akh on 2010-12-02 03:50, edited 4 times in total.
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Re: No request pop up when user is using RDP

Postby supercoe » 2010-12-02 19:12

As I said, you cannot install UltraVNC server as a system service to get the desired effect.

Have the UltraVNC server run as a startup item for the local user instead.
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Re: No request pop up when user is using RDP

Postby akh » 2010-12-03 07:32

ok fine adding winvnc to startup works great but.

Service in automatic mode won't work, so did Manual. but problem is when system is in log off state I can't connect through vnc viewer:-(..anyways to overcome this ( regardless of user login )

Service in Automatic---no popup
Service in Automatic--when system in log off state I can connect using vnc viewer
Service in Manual--popup
Service in Manual-when system in log off state I cannot connect using vnc viewer ( shows failed to connect to server)
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Re: No request pop up when user is using RDP

Postby redge » 2010-12-03 15:31

I think you try to run as system and user mode
winvnc -connect hostname -sc_prompt -multi -run

-multi ignore/override if winvnc already running
UltraVNC 1.0.9.6.1 (built 20110518)
OS Win: xp home + vista business + 7 home
only experienced user, not developer
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Re: No request pop up when user is using RDP

Postby akh » 2010-12-06 03:57

how to run this on user machine..or how to include this during vnc setup. ? I have no idea about this.please help
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Re: No request pop up when user is using RDP

Postby redge » 2010-12-06 08:09

let run uvnc 1.0.9.5 as service system (remove old 1.0.2.0)
try the chunkvnc 3.2 under user logged.
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Re: No request pop up when user is using RDP

Postby akh » 2010-12-06 10:13

in chunkvnc problem is I have to tell ppl to run the code generator, which really user don't do. & whenever instant support is clicked it pops up server property page...its really annoying..
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Re: No request pop up when user is using RDP

Postby supercoe » 2010-12-06 16:11

how to run this on user machine..or how to include this during vnc setup. ? I have no idea about this.please help


I don't mean to sound harsh but you don't even seem to try anything. If you get stuck during the process consult google first and then post here. We can't set everything up for you but we won't mind helping when you have a question.

redge has given you plenty of information on having UltraVNC startup when the user logs in, give this a try. I'd suggest just putting a link in the users startup folder with the commands that have been recommended.

You say you have problems with ChunkVNC but I've never seen a post by you in the ChunkVNC subforum. I don't want to hijack this thread for that issue so please post the problem there if it could be an option for you (which may not be the case since you don't prefer the ID number).

Good luck.
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Re: No request pop up when user is using RDP

Postby akh » 2010-12-07 05:30

redge wrote:I think you try to run as system and user mode
winvnc -connect hostname -sc_prompt -multi -run

-multi ignore/override if winvnc already running


where to add this -connect hostname -sc_prompt -multi -run ( I am really novice user )

hostname ? only single hostname ?, what if multiple users wants to connect to single machine ?

please help me..
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Re: No request pop up when user is using RDP

Postby redge » 2010-12-07 15:17

akh

forget the preivous story.
1. install uvnc 1.0.9.5 as service system on your windows terminal server by account computer administrator.
http://www.uvnc.com:8080/downloads/ultr ... -1095.html
reboot

2.then replace the winvnc 1.0.9.5 by the winvnc from uvnc 1.0.9.6 beta
http://www.uvnc.eu/download/winvnc1096Beta.zip
run as computer administrator uvnc_settings.exe
configure tab network
save
then go to user account from terminal service, open uvnc settings. as limited account. user need to seelect where to connect.

that your requirement should be available, need to test
i don't know you have enough knowledge for this test.
i'm not sure is complete your requirement.
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