Easiest and fastest option

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Easiest and fastest option

Postby tedpenner » 2011-04-20 17:32

I work with a variety of outsourcers and have found the Chunk Viewer ready-to-run version the easiest to use to remote to an outsourcers computer in various countries.

I notice that there are Swiss and German versions. There is a the instant support piece that they run to give me a code.

Then there is the viewer piece that I run to gain access to their PC.

Is it possible for my outsourcer to use the same support.exe file regardless of whether I am running the swiss or german viewer?
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Re: Easiest and fastest option

Postby supercoe » 2011-04-20 17:46

The easiest/best solution is to use the full ChunkVNC package and run your own Repeater.

Keep in mind that the Ready To Run edition of ChunkVNC is for NON Commercial use only.

Forum members run the Swiss and German Repeaters because they are nice people, please don't take advantage of them and use the RTR version for commercial purposes.
http://www.chunkvnc.com - ChunkVNC - Free PC Remote control with the Open Source UltraVNC wrapper InstantSupport!
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Re: Easiest and fastest option

Postby tedpenner » 2011-04-20 18:30

Thanks!

I found that the person needing support does not need to download a Swiss or German version. In fact even if I am running a repeater, the Instant Support piece is the same.

My piece to connect is the only one that is different. It could be Swiss, German, or my own repeater.

Is that correct?
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Re: Easiest and fastest option

Postby supercoe » 2011-04-20 18:40

InstantSupport is compiled for only one Repeater which is why there are 2 versions for the public Swiss and German RTR versions.

When you compile InstantSupport yourself it will only connect to the Repeater you specify.

ChunkViewer is compiled for only one Repeater as well and it must match the Repeater that InstantSupport connects to.
http://www.chunkvnc.com - ChunkVNC - Free PC Remote control with the Open Source UltraVNC wrapper InstantSupport!
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Re: Easiest and fastest option

Postby tedpenner » 2011-04-20 19:03

supercoe wrote:InstantSupport is compiled for only one Repeater which is why there are 2 versions for the public Swiss and German RTR versions.

When you compile InstantSupport yourself it will only connect to the Repeater you specify.

ChunkViewer is compiled for only one Repeater as well and it must match the Repeater that InstantSupport connects to.


I just tested the German Instant Support with the Swiss Viewer and it worked like a charm?
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Re: Easiest and fastest option

Postby supercoe » 2011-04-20 21:53

ChunkVNC 3.2 RTR Swiss uses repeater03.ultravnc.info.
ChunkVNC 3.2 RTR Germany uses repeater02.ultravnc.info.

I just tested both and the Germany Repeater seems to be down.

Either way you'd never be able to use the Germany ChunkViewer with the Swiss InstantSupport unless you've modified chunkviewer.ini.
http://www.chunkvnc.com - ChunkVNC - Free PC Remote control with the Open Source UltraVNC wrapper InstantSupport!
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