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No systray icon + behavior

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CuiZinieR
Posts: 2
Joined: 2013-07-26 05:31

No systray icon + behavior

Post by CuiZinieR »

Hi,

After some tests on my company servers using the version 1.1.9.0 or 1.1.9.3, here's what I noticed:
- No more systray icon even when the service is running even if the option "Disable Tray Icon" isn't ticked.
- If the service is running and you launch UltraVNC, you start another instance and the systray icon appears. Spotted thanks to TCPView where you can see winvnc.exe twice, the 2nd instance using the ports 5801 and 5901.
- Since there's no more systray icon, you have to change the password by launching "Edit Settings". After the password is changed, you must restart the service to be effective.
- Via "Edit Settings", you can set the same password for Admin and View-Only and the Admin mode will work by default.
- If you're already connected in RDP to a server running Windows Server 2003 and you connect via UltraVNC, you will directly be connected to the same session without being asked for Windows credentials! I didn't encounter the issue for servers running Windows Server 2003 R2 and above.

What's really bugging me is the absence of the systray icon. How can I have the icon just like before, to see that it's running when it's blue and that someone is connected when it's yellow? Besides, by right clicking on it, you had access to every options.

I tested UltraVNC on servers running Windows Server 2003, Windows Server 2003 R2, Windows Server 2008 R2, Windows Server 2012. All of them didn't have the systray icon although the service was running.
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Rudi De Vos
Admin & Developer
Admin & Developer
Posts: 6831
Joined: 2004-04-23 10:21
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Re: No systray icon + behavior

Post by Rudi De Vos »

This look something different.

servers with seperate RDP sessions
VNC clone the console of a system, systray is on the console
RDP create a new session, the RDP and console session are not the same.
If you connect with vnc and RDP you have 2 different sessions.
systray visable on console.

When you start winvnc in a RDP session, this is running as application.
Vnc running as application clone the current session.
systray visable on current session.

On some systems, that doesn't have a seperate RDP session.If vnc connect, RDP is closed
if RDP connect, console is closed ( vnc is also closed as it run on the console)
This is your 2003 description when i'm correct.
CuiZinieR
Posts: 2
Joined: 2013-07-26 05:31

Re: No systray icon + behavior

Post by CuiZinieR »

Hi Rudi de Vos,

Thanks for your quick reply. It makes more sense to me now about how UltraVNC works.

After what you said, I made further tests:

Win Server 2008 R2 server:

- Connection via UltraVNC: OK.
After you enter the Admin credentials, the connection is dropped for about 3s before getting back.
You can see the systray icon in yellow.
Closed UltraVNC.

- Connection via RDP: OK.
No systray icon

- Connection via UltraVNC when the RDP connection is still running: OK.
After you enter the Admin credentials, the connection is dropped for about 3s before getting back.
The RDP connection is kicked out.
You can see the systray icon in yellow.

- Logged in directly as an admin in the server room: OK
You can see the systray icon in blue.

Win Server 2012 server:

- Connection via UltraVNC: OK.
After you enter the Admin credentials, the connection is dropped for about 3s before getting back.
You can see the systray icon in yellow.
Closed UltraVNC.

- Connection via RDP: OK
You can see the systray icon for few seconds before it disappears.
Then, no systray icon.

- Connection via UltraVNC when the RDP connection is still running: OK.
After you enter the Admin credentials, the connection is dropped for about 3s before getting back.
The RDP connection is kicked out.
You can see the systray icon in yellow.

Win Server 2003 R2 servers:

- Connection to server 1 via UltraVNC: OK.
You can see the systray icon in yellow.
Closed UltraVNC.

- Connection via RDP: NOK => Windows related issue


-Connection to server 2 via UltraVNC: NOK => Failed to connect to the server

-Connection to server 2 via RDP: OK
UltraVNC service is running.
Tried to restart it => still impossible to connect via UltraVNC.
Launched the VNC application and the blue systray icon appeared: the connection via UltraVNC worked and was the same session as the RDP (if you move the mouse one 1 console it will move it as well on the other).
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