UltraVNC does not connect when connecting second time

UltraVNC does not connect when connecting second time

Postby LGolds » 2016-01-24 03:45

Hi there,
Just wondering if there was any way to troubleshoot this.
So I have a device, when I VNC into it it works great. Then if say I disconnect, and attempt to connect again - my viewer just completely hangs and I have to kill the app.
Is this an issue anyone else has had, or is there anyway I can troubleshoot this? I know it is not an issue with my device as I get the same problem using another device to connect to it, and other machines connect fine.
Any help appreciated, thanks.
LGolds
 
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Re: UltraVNC does not connect when connecting second time

Postby Rudi De Vos » 2016-01-24 12:35

If you disconnect and reconnect fast, the server didn't have time to reset and you connect while the port isn't open.
The viewer only get notified after a connect timeout and this timeout is long... can be a few minutes.
Rudi De Vos
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Re: UltraVNC does not connect when connecting second time

Postby LGolds » 2016-01-24 22:20

Hi Rudi,

Thanks for the reply, however it can sometimes take up to 30 minutes to reconnect again. I have tested this on another device in another network and the time between re connection is done incredibly quickly - say 20 - 30 seconds.
Is there anything else I should be aware of that could be impacting this, such as network issues etc?
LGolds
 
Posts: 3
Joined: 2016-01-24 03:41

Re: UltraVNC does not connect when connecting second time

Postby LGolds » 2016-02-02 21:04

Any ideas?
LGolds
 
Posts: 3
Joined: 2016-01-24 03:41

Re: UltraVNC does not connect when connecting second time

Postby Rudi De Vos » 2016-02-03 14:07

We need to know the status if the server, this isn't a viewer thing.
It's like when a browser fail to connect to a website... usual it isn't a browser problem, but a netword or webserver issue.

Is vnc server still runnning after disconnect?
Color of the trayicon after you disconnect the viewer
Are you running as service/app
ultravnc.ini server ( erase passwd)
Activate the winvnc.log
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