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Connection appears faulty (actually a scaling/sizing prob)

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paddy_m
Posts: 3
Joined: 2016-04-28 09:20

Connection appears faulty (actually a scaling/sizing prob)

Post by paddy_m »

First:- Thanks to Rudi and anyone who contributed to UltraVNC.

(And apologies if I missed a report like this one in the 1.2.1.X section.)

Perhaps the 'Save position' setting works too well in 1.2.1.0.
It can make a fully working connection appear to have a problem.

The problem showed with UltraVNC viewers on Win7-64 and Win10-64
I tested against VNC servers running on Win7-64, Win10-64 and Linux.
I used a number of different known-working .vnc files.

The 'Display' settings I used were :-

Y Show buttons bar
- View Only
- Full-screen mode
Y Save Position

- Auto by 100%
Scale by 1/1
- Scale server to window

Step 1) Start with a working connection saved as a .vnc file.
Step 2) Open the connection then minimise the viewer window.
Step 3) In the taskbar, right-click on the minimised viewer window.
Step 4) Choose to close the window while it is still minimised.

Step 5) Open the connection again using the .vnc file.
** The viewer does not open to 'normal' size on the systems I tried. ***

Step 6) Hover over the viewer task bar icon - something is there.
Step 7) Left-click on the 'something' - it disappears - still no 'normal' sized window.
Step 8) Hover over the viewer icon again - something is still there.
Step 9) Right-click on the 'something' - it can be maximised and looks OK maximised.

So, at first the connection looks broken but is definitely still working OK.
The viewer window will maximise/minimise but has no 'normal' size.
Perhaps 'Save position' does exactly what it says it will do.
BUT that may result in the 'normal' window size = 'minimised' window size.
AND to tired eyes it looks as if the connection has a problem.

I can recover the 'normal' viewer window size to something usable with Sizer.
So far, I have not worked out how to reset the 'normal' viewer window size.

I hope this helps.

Paddy
paddy_m
Posts: 3
Joined: 2016-04-28 09:20

Re: Connection appears faulty (actually a scaling/sizing pro

Post by paddy_m »

I have found a quick-ish workaround to get back to a usable window size ...

1) Maximise the misbehaving viewer window.
2) Check that the 'Save position' setting is on.
3) Close the viewer window while it is still in a maximised state.
4) Re-open the connection.

The net result should be a fullscreen but resizable window.

Switching the 'Save position' setting off and on again provided a reset for some of my viewer windows.
It did not provide a full reset for all misbehaving connections but it will do for now.

I hope this helps.
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Rudi De Vos
Admin & Developer
Admin & Developer
Posts: 6838
Joined: 2004-04-23 10:21
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Re: Connection appears faulty (actually a scaling/sizing pro

Post by Rudi De Vos »

In the option.vnc you find the position savings
They are based on the host and saved when you close [x] the viewer window.
sample
[LOCALHOST]
x=2071
y=33
w=1635
h=970

save position can be used with [v]scale server window ( fit server screen to viewer window)
The other scaling parameters try to set there own size and conflict the saved value.
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