Mouse Cursor Not Tracked Properly (Windows? Lenovo?)

Mouse Cursor Not Tracked Properly (Windows? Lenovo?)

Postby celltech001 » 2019-04-04 20:13

In UVNC version 1.2.2.4 (viewer and server), we have noticed that the mouse does not seem to get tracked properly. When trying to click on something, the mouse cursor that I see is not what location gets clicked.

So far, we have noticed this only in the following configurations:
Lenovo T580 (4k screen, but we have it set to 1920x1080 with 200% scaling in Windows)
Lenovo T580 (1920 x 1080 screen, scaling set to 125% (and 150%) in Windows)
Lenovo T480 (1920 x 1080 screen, scaling set to 100% scaling in Windows).

We have not seen this in other models of laptops / PCs (we have a few Dell laptops, a LOT of Dell desktops). Most users using 1920 x 1080 screen resolution at 100% scaling in Windows, some may have custom scaling set.

Has anyone run into issues like this? Any tips or tricks?
celltech001
 
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Joined: 2019-03-27 16:32

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