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Can not use the blank screen function on windows 10

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Penn
Posts: 3
Joined: 2019-05-22 04:32

Can not use the blank screen function on windows 10

Post by Penn »

Hi guys.

I'm currently running version 1.2.2.4.

Yesterday I tested everything was working fine on both server and client.
But today when I open my Ultra VNC viewer again, I can't see the "Toggle Remote Input and Remote Blank Monitor" button anymore.
I didn't change any configuration on my server and I checked the the "Enable Blank Monitor on Viewer Request" box is checked.
Last time when I had the same issue I reinstall the software and fixed it, but a reinstallation is not working for me this time.

It's a wonderful VNC I'd say, but can someone help me with this issue please, thanks a lot.
Last edited by Penn on 2019-05-24 02:13, edited 1 time in total.
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Rudi De Vos
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Re: Can not use the blank screen function on windows 10

Post by Rudi De Vos »

When de button is gone then you connect to a non ultravnc server or some old version.
Are you sure you don't have 2 versions running.

cmd
netstat -ab

TCP 0.0.0.0:5800 RDV-7700K:0 LISTENING [winvnc.exe]
TCP 0.0.0.0:5900 RDV-7700K:0 LISTENING [winvnc.exe]
Penn
Posts: 3
Joined: 2019-05-22 04:32

Re: Can not use the blank screen function on windows 10

Post by Penn »

Hi, Rudi.

Thanks for the reply, it helped me solved the problem.
I found a tightvnc server is running in the windows Task manager, I uninstalled it on the server machine and connected to it again, everything works fine now. Cheers.
Thank you so much.
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