Client loses mouse cursor

butchthedog · Post by **butchthedog** » 2005-09-21 01:27

I got SC to work and was able to control client PC, but when I disconnected, the client could not see their mouse cursor anymore. I got it back by connecting via vnc viewer, then disconnecting.

Their mouse was there, just invisible to the client after disconnect.

Any ideas? I tried video drivers and mouse drivers. No luck.

ipsec · Post by **ipsec** » 2005-09-22 17:19

havent had this happen yet to me.

I would of said to walk them through how to restart their computer with keyboard.

What versions is your SC based on?

butchthedog · Post by **butchthedog** » 2005-09-23 05:09

version 1.01

I think it is computer specific. I have SC'd into many other PC's and did not experience the problem on the others. The PC I was having trouble with uses a wireless mouse. That "might" be the issue. If I find another PC with wireless mouse, I will test and post results.