I have remote users that need to have support from multiple technicians. The clients click on the application, created in Single-Click. All of these remote users are all WAN addresses.
Once the viewer is executed, I have setup my windows 2003 server to the listening port on 5900. The connection is then established. However, I would like to add a few more techicians to the server via concurrent RDP sessions on my LAN. Is there a way that any of you know of in order to redirect the VNC Server to a specific Terminal Service session? This would enable the LAN terminal service user to access the VNC Server. How can I specify the connection to use a specific redirected user's terminal session? These users on the WAN IP's do not have access to the terminal server, and the Support team belongs to the Remote Desktop Users group, and are connecting from a VPN client into the network, and are connecting remotely.
Any suggestions are greatly appreciated.
Thanks for any help.
RCS Technical Support