Hi everybody
The situation is:
We provide Remote support to different clients and there is about 10 of us that need to do this. We are all on the same network behind a firewall and at times we all need to be able to connect to clients. What is the best way to do this?
TIA
After more 2 000 000 (two million) views on forum for 1.5.0.x development versions... and 1.6.1.0, 1.6.3.0-dev versions
A new stable version, UltraVNC 1.6.4.0 and UltraVNC SC 1.6.4.0 have been released: https://forum.uvnc.com/viewtopic.php?t=38095
Feedback is always welcome
2025-12-14: 1.7.1.X-dev release builds need tests and feedback: https://forum.uvnc.com/viewtopic.php?t=38134
2025-12-02: We need help: English Wikipedia UltraVNC page has been requested to deletion: https://forum.uvnc.com/viewtopic.php?t=38127
Any help is welcome to improve the UltraVNC page and/or to comment on the Wikipedia Talk page
2025-05-06: Forum password change request: https://forum.uvnc.com/viewtopic.php?t=38078
2023-09-21: Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864
Development: UltraVNC development is always here... Any help is welcome
Feedback is welcome
A new stable version, UltraVNC 1.6.4.0 and UltraVNC SC 1.6.4.0 have been released: https://forum.uvnc.com/viewtopic.php?t=38095
Feedback is always welcome
2025-12-14: 1.7.1.X-dev release builds need tests and feedback: https://forum.uvnc.com/viewtopic.php?t=38134
2025-12-02: We need help: English Wikipedia UltraVNC page has been requested to deletion: https://forum.uvnc.com/viewtopic.php?t=38127
Any help is welcome to improve the UltraVNC page and/or to comment on the Wikipedia Talk page
2025-05-06: Forum password change request: https://forum.uvnc.com/viewtopic.php?t=38078
2023-09-21: Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864
Development: UltraVNC development is always here... Any help is welcome
Feedback is welcome
SC + Remote Support + Multiple Technicans
Re: SC + Remote Support + Multiple Technicans
Hi Matty
I see you had no joy following another posting previously. Piece -of-cake after weeks of hair pulling. We have a similar setup to yours and SC works for 95% of customers, whereas PCHelpware has been locked to 5500 defeating its purpose for multi users.
All you need is to open up ports (TCP)5500-5520 on router (in & out), assign static IP's to support pc's and port forward to the relevant pc.
Send me a pm with some details and i can start mailing instructions\files that you require.
Zebs
I see you had no joy following another posting previously. Piece -of-cake after weeks of hair pulling. We have a similar setup to yours and SC works for 95% of customers, whereas PCHelpware has been locked to 5500 defeating its purpose for multi users.
All you need is to open up ports (TCP)5500-5520 on router (in & out), assign static IP's to support pc's and port forward to the relevant pc.
Send me a pm with some details and i can start mailing instructions\files that you require.
Zebs