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SC helpdesk.txt host domain with hyphen

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robospike
Posts: 1
Joined: 2009-08-20 21:47

SC helpdesk.txt host domain with hyphen

Post by robospike »

Hi, I am hoping someone can help. I have a domain name with a hyphen in it. I have built a copy of SC with a helpdesk file with a domain eg: support.example.com and all is well.

If I build one with support.my-example.com then SC builds and runs but when you click on that host entry you get a usage error.

I think this maybe a bug in the software reading the config.

Please help, its stopping me use SC!
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ssx4life
8
8
Posts: 14
Joined: 2009-08-21 13:28

Re: SC helpdesk.txt host domain with hyphen

Post by ssx4life »

I need a bit more info to help you.

Can you please post the helpdesk.txt file (remove any user data that might be critical).

I have used SC on a domain several times and it works flawlessly (incoming from non-domain traffic / and internal domain traffic as well)
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