PCHELPWARE Viewer and Creators Update issue

PCHELPWARE Viewer and Creators Update issue

Postby jamesblue » 2017-05-07 12:57

I have been using PCHelpWare Viewer for about 8 years, using Direct Connection and it has worked on all versions of Windows, including 10.

But when Creators Update 1705 came out, the connection does not show the Remote Screen correctly. See pictures

I have tried using the Compatibility Troubleshooter, and also turning of the DPI options, turn off DirectX, Low Quality etc. The following is what I have tested.

Viewer on Creators Update does not work, on previous versions of Windows 10, it works, even if the Remote PC is using Creators Update it works.


PS I have tried Single Click, but it left stuff on the PC, and did not seem to be as good as PCHelpWare, so if I can get it working again, I will stick with it.
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